Notice of Privacy Practices

Plexus Precision Health
Effective Date: September 30, 2026

Your Information. Your Rights. Our Responsibilities.

This notice describes how medical information about you may be used and disclosed by Plexus Precision Health and how you can obtain access to this information. Please review it carefully.

Plexus Precision Health is committed to protecting the privacy and security of your protected health information ("PHI") in accordance with applicable federal and Delaware law.

Your Rights

When it comes to your health information, you have certain rights.

Get a copy of your medical record

You can ask to see or receive an electronic or paper copy of your medical record and other health information we maintain about you.

We will provide a copy or summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee as permitted by law.

Ask us to correct your medical record

You can ask us to correct health information about you that you believe is incorrect or incomplete.

We may deny your request in certain circumstances, but if we do, we will provide you with a written explanation.

Request confidential communications

You can ask us to contact you in a specific wayβ€”for example, at a particular telephone number, email address, or mailing address.

We will accommodate reasonable requests.

Ask us to limit what we use or share

You can ask us not to use or share certain health information for treatment, payment, or health care operations. We are not required to agree to your request in every circumstance.

If you pay for a health care item or service entirely out of pocket, you may ask us not to disclose information about that item or service to your health insurer for payment or health care operations purposes. We will agree to such a request unless disclosure is otherwise required by law.

Get a list of certain disclosures

You can request an accounting of certain disclosures of your health information made by us during the six years preceding the date of your request.

The accounting will not include certain disclosures, including disclosures for treatment, payment, and health care operations, and other disclosures excluded by law.

We will provide one accounting in any 12-month period without charge. We may charge a reasonable, cost-based fee for additional requests during that period.

Get a copy of this notice

You may request a paper copy of this notice at any time, even if you have agreed to receive it electronically.

Choose someone to act for you

If you have given someone medical power of attorney or if someone is your legal guardian, that person may exercise your rights and make choices regarding your health information on your behalf.

We will verify that the person has appropriate authority before taking action.

File a complaint

If you believe your privacy rights have been violated, you may file a complaint with Plexus Precision Health using the contact information below.

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.

You will not be retaliated against for filing a complaint.

Your Choices

For certain health information, you may have choices regarding how we share your information.

You may ask us to:

  • Share information with a family member, close friend, or another person involved in your care or payment for your care.

  • Share information in a disaster-relief situation.

If you are unable to communicate your preference, such as during an emergency, we may share information when we believe doing so is in your best interest or when necessary to lessen a serious and imminent threat to health or safety.

Uses and disclosures requiring your written authorization

In certain circumstances, we will obtain your written authorization before using or disclosing your health information.

This includes:

  • Marketing communications when authorization is required by law.

  • Sale of your health information when authorization is required by law.

  • Most uses and disclosures of psychotherapy notes.

You may revoke an authorization in writing at any time, except to the extent that we have already relied upon it.

How We May Use and Disclose Your Health Information

We may use or share your health information without your written authorization when permitted or required by law, including for the following purposes.

Treat you

We may use your health information and share it with other health care professionals involved in your care.

Example: We may share relevant information with another health care professional involved in your treatment.

Run our practice

We may use and share your health information as necessary to operate Plexus Precision Health, improve the quality of care we provide, manage our services, and perform other health care operations permitted by law.

Bill for your services

We may use and share your health information to bill for services and obtain payment from health plans, insurers, or other entities responsible for payment.

Example: We may provide information to your health insurance plan so that it can process or pay a claim for services provided to you.

Public health and safety

We may share your health information for certain public health and safety purposes permitted by law, including:

  • Preventing or controlling disease.

  • Reporting adverse reactions to medications or medical products.

  • Reporting suspected abuse, neglect, or domestic violence when required or permitted by law.

  • Preventing or reducing a serious threat to the health or safety of a person or the public.

  • Participating in certain product recalls or safety-related activities.

Research

We may use or share your health information for health research when permitted by applicable law.

Comply with the law

We may disclose your health information when required by federal, state, or local law.

We may also disclose information to the U.S. Department of Health and Human Services when necessary to determine our compliance with federal privacy requirements.

Organ and tissue donation

We may disclose health information to organizations involved in organ, eye, or tissue donation and transplantation when permitted by law.

Medical examiners, coroners, and funeral directors

We may disclose health information to a coroner, medical examiner, or funeral director when necessary for them to carry out their lawful duties.

Workers' compensation, law enforcement, and government requests

We may use or disclose health information:

  • For workers' compensation purposes as permitted by law.

  • For law enforcement purposes when authorized by law.

  • To health oversight agencies for activities authorized by law.

  • For certain special government functions, including military, national security, and presidential protective services.

Lawsuits and legal proceedings

We may disclose health information in response to a court or administrative order, or in response to a subpoena, when permitted or required by applicable law.

Substance Use Disorder Records

Plexus Precision Health does not provide treatment for substance use disorders and does not operate a federally assisted substance use disorder treatment program.

If Plexus Precision Health receives or maintains substance use disorder records that are subject to federal confidentiality protections under 42 CFR Part 2, we will handle those records in accordance with applicable federal law and the additional privacy protections that apply to such records.

Our Responsibilities

Plexus Precision Health is required by law to:

  • Maintain the privacy and security of your protected health information.

  • Provide you with this notice describing our legal duties and privacy practices.

  • Follow the terms of the notice currently in effect.

  • Notify you promptly if a breach occurs that may have compromised the privacy or security of your protected health information, as required by law.

  • Comply with applicable federal and Delaware privacy requirements.

We will not use or disclose your health information other than as described in this notice or otherwise permitted or required by law unless you provide us with written authorization.

If you provide written authorization, you may revoke that authorization in writing at any time, except to the extent we have already relied upon it.

Changes to This Notice

We may change the terms of this notice. Any revised notice will apply to health information we maintain, including information created or received before the revised notice became effective, when permitted by law.

The most current version of this notice will be available on our website and upon request.

Contact Us

If you have questions about this notice, want to exercise any of your privacy rights, or wish to file a privacy complaint, please contact:

Chris Hover
Privacy Contact
Plexus Precision Health
Email: chris.hover@plexusprecisionhealth.com
Phone: 302-499-3128

You may also contact the U.S. Department of Health and Human Services, Office for Civil Rights, if you believe your privacy rights have been violated.

U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: 1-877-696-6775
Website: https://www.hhs.gov/hipaa/filing-a-complaint/index.html

Plexus Precision Health will not retaliate against you for filing a privacy complaint.

Additional Privacy Information

This Notice of Privacy Practices applies to protected health information maintained by Plexus Precision Health.

Information collected through the Plexus Precision Health website may also be subject to our separate Website Privacy Policy, which describes information collected through our website, online forms, cookies, analytics technologies, and other digital services.

For more information about HIPAA privacy rights and protections, visit the U.S. Department of Health and Human Services website.

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Compliance Disclaimer

The information provided by Plexus Precision Health through this website is intended for general informational and educational purposes only. It is not intended to provide medical advice, diagnose a medical condition, or guarantee that any particular medication, treatment, or service is appropriate for any individual.

Medical Evaluation and Prescribing

Prescription medications and treatments are provided only when determined to be clinically appropriate by a qualified healthcare professional following an appropriate evaluation. The availability of a medication or treatment on this website does not guarantee that it will be prescribed to any particular patient.

Medication selection, formulation, dosage, and treatment duration are determined based on the patient's medical history, clinical circumstances, treatment needs, and applicable laws and regulations.

GLP-1 and Compounded Medications

Plexus Precision Health may offer FDA-approved GLP-1 medications and, when clinically appropriate and legally permissible, compounded formulations.

Compounded medications are not FDA-approved. A compounded medication may be prescribed when a healthcare professional determines that it is appropriate for an individual patient and when permitted under applicable law. Compounded formulations, concentrations, and dosages may vary depending on the prescription and dispensing pharmacy.

Peptide Therapies

Certain peptide therapies may be offered when clinically appropriate. The availability of a peptide therapy on this website does not mean that the therapy is FDA-approved for any particular use. Patients should discuss the potential benefits, risks, alternatives, and regulatory status of any proposed treatment with their healthcare professional.

Testosterone Replacement Therapy

Plexus Precision Health may provide testosterone replacement therapy (TRT) to appropriately evaluated patients when clinically indicated. Testosterone is a federally controlled substance and is prescribed in accordance with applicable federal and state requirements.

No Guarantee of Results

Individual results vary. Plexus Precision Health does not guarantee any particular weight-loss, metabolic, laboratory, or other health outcome from any medication, treatment, or service.

Insurance, FSA, and HSA

Plexus Precision Health is a direct-pay healthcare practice and does not guarantee that any particular service, medication, or treatment will be covered or reimbursed by an insurance plan, Flexible Spending Account (FSA), Health Savings Account (HSA), or other benefit program.

Patients are responsible for determining whether an expense qualifies for reimbursement under their individual plan or applicable rules.

No Emergency Services

Plexus Precision Health is not an emergency medical service. Do not use this website or electronic communications with Plexus Precision Health for medical emergencies. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

Contact

Questions regarding our services or compliance practices may be directed to:

Plexus Precision Health
Chris Hover
Phone: 302-499-3128
Email: chris.hover@plexusprecisionhealth.com